Guest Room Facilities
• 100% non smoking hotel
• 32” LCD TV with premium channels
• AM/FM alarm clock
• In-room hairdryers
• In-room coffee makers
• In-room microwave
• In-room fridge
• Wireless high speed (free)
• In-room iron and ironing board
• Free parking
• Free local calls
Services
• Valet/laundry service – weekdays, drop off at Front Desk by 8:00 am for same day service
• Daily maid service 8:00 am to 2:00 pm weekdays and 9:00 am to 3:00 pm weekends and holidays
• Ice machines on all floors – 24 hours
• Vending machines in the lobby area – 24 hours
• Complimentary weekday newspaper available in Lobby 24 hours
Business Centre
• Fax and photocopy service on site
• Mail and courier service available on site
• Computer & printer for guest use located in the Lobby available 24 hours
Comfort Breakfast
Monday to Friday 6:00 am to 9:00 am, Saturday & Sunday 7:00 am to 10:00 am
Check Out Time 11:00 am
Front Desk/Hotel Operator Dial 0
Wake Up Service Dial 0
Lost and Found Dial 0
Housekeeping Dial 0
Local Calls Dial 9 + Area Code + Number
Long Distance Direct Dial Dial 9 + 1 + Area Code + Number
Long Distance Dial 9 + 0 + Area Code + Number
Credit Card, Collect or Operator Assistance
Room to Room Dial Room Number
Fax Service Dial 0
Our fax number is 613-546-9361
Messages/Voicemail
To set up voicemail, press 499 on your room phone and follow the instructions.
WiFi Support
1-888-320-8889 – PurePages
Valet and Dry Cleaners
Dry cleaning services are provided by a reputable, independent company with same day delivery. Available Monday through Friday – except holidays. Bring it to the Front Desk before 8:00 am for same day return. We act only as an agent and accept no responsibility for lost or damaged goods.
Guests With Special Needs
In case of emergency, your safety is our first concern. Please inform the Front Desk upon check-in if there is a guest with a disability in the room. We appreciate your help.
Mail
Out going mail, please leave at the Front Desk daily.
Incoming mail will be held at the Front Desk for pick up.
Cots/Cribs
Available upon request.
Room To Be Green
Thanks for considering the environment. Towels and linens will be replaced every third day of your stay. If you would like service more frequently, please contact the Front Desk.
Stay Overs
If you wish to extend your stay, please notify our Front Desk personnel by 10:00 am and we will accommodate you upon our availability.
Playpens available upon request
Quiet Time
For the convenience and comfort of all guests, we request that noise levels be kept to a minimum after 10:00 pm.
Forgot Something?
We wish to make your stay with us as comfortable as possible.
If you have forgotten any toiletry item such as a toothbrush, toothpaste, deodorant, razor, shaving gel, sewing kit, slippers or shower cap, etc. Please dial “0” to contact guest services and we will be delighted to provide one for you.